In other news, my week's holiday is over and I'm back at work. Oh the joy. And sadly, I still have not developed these psychic powers that customers obviously want me to have.
"My son ordered something at the weekend and I want to check if it's in yet."
"Ok, do you have the reservation number?"
"No. I just wanted to see if it was in."
"Do you know the catalogue number of the item he reserved?"
"No. I just thought that I'd pop in and see if it was ready yet."
"Well, we need to know what he ordered in order to find that out."
"Fine. I'll come back later."
Well, I found it amusing.